Onsite Support
We understand that when your computer malfunctions, it disrupts your work, productivity, and even your daily life. We are here to provide prompt, professional, and affordable on-site support to get you back on track quickly and efficiently. No more lugging around your equipment to a repair shop - we bring our expertise to you.
Why Choose Our On-Site Support Services?
Convenience: No need to dismantle your setup and transport your computer to a repair shop.
Quick Response: We can often provide same-day service to get you back on track as soon as possible.
Personalised Service: We are able to address your specific issues in your home or work environment, ensuring more accurate and effective solutions.
Experienced:: Over 20 years experience providing computer support and repair services to home users and small businesses.
Friendly Support: Our technicians are not only skilled but also approachable and patient, ensuring you feel comfortable and informed throughout the repair process.
Our Services
Hardware Repairs and Upgrades
Equipment Installation & Setup: We can assist you in setting up your new computer, laptop, or peripherals even if you didn’t buy it from us.
Diagnostics and Troubleshooting: We diagnose and fix hardware issues, including faulty components, overheating, and performance problems.
Component Replacement: From motherboards and CPUs to hard drives and RAM, we replace defective parts with high-quality replacements.
Software Support
Operating System Installation and Updates: We install and update operating systems to keep your systems secure and efficient.
Operating System Issues: From installation to troubleshooting crashes and errors
Software Installation and Troubleshooting: We install and troubleshoot various software applications, ensuring they run smoothly on your systems.
Virus and Malware Removal: We can remove viruses, malware, and spyware, and implement protective measures to help prevent future infections.
System Tune-Up: We optimise your desktop’s settings and remove unnecessary apps & files to boost performance.
Networking Services
Wireless Network Setup: We set up and configure wired and wireless networks for homes and small offices, ensuring robust and secure connectivity.
Network Troubleshooting: We can diagnose and resolve network issues, including connectivity problems and slow performance.
Data Transfer and Backup Services
Data Transfer: We can help you transfer your data to a new computer.
Backup Solutions: We set up reliable backup solutions to ensure your data is protected and easily recoverable.
Preventive Maintenance
Regular Check-ups: Scheduled visits to keep your systems running smoothly
How It Works
Contact Us: Call us or fill out our online form to request on-site support. Providing details about the issue you're facing.
Schedule an Appointment: We will schedule a convenient time to visit you at your home or office.
On-Site Visit: We will arrive at the scheduled time, diagnose the issue, and provide a solution.
Resolution and Follow-Up: We aim to resolve most issues during the first visit. For complex problems, we provide a timeline for resolution and follow up to ensure your complete satisfaction.
Service Areas
Our Onsite Support and Free Collection and Return services are available in the following areas. If you're located outside these areas, please contact us to discuss possible arrangements.
Aberbargoed, Aberbeeg, Abercarn, Abercynon, Abersychan, Abertillery, Argoed, Bargoed, Bedwellty, Blaina, Brynmawr, Caerphilly, Croespenmaen, Crosskeys, Crumlin, Cwmgelli, Cwnfelinfach, Deri, Ebbw Vale, Fleur-de-lis, Gelligaer, Gelligroes, Glan-y-nant, Llanhilleth, Maesycwmmer, Markham, Nantyglo, New Tredegar, Newbridge, Pengam, Penmaen, Pentwyn-mawr, Penybryn, Pontllanfraith, Pontypool, Rhymney, Risca, Six Bells, Swffryd, Tir-y-berth, Tredegar, Treharris, Trinant, Wattsville, Wyllie, Ynysddu, Ystrad Mynach.
Visit us or give us a call for any computer repair needs. At Syntech Computer Services, we’re dedicated to providing reliable, efficient, and affordable solutions to keep your computer running smoothly.